Shipping Policy

Orders placed with touchland receive complimentary standard shipping and tracking when delivered to a valid United States address.

Delivery Area and Shipping Cost

touchland does not currently ship outside the United States. Standard shipping is free for all eligible U.S. orders, with no minimum purchase requirement.

When to Expect an Order

Allow 1–2 business days for touchland to process the order, followed by an estimated 4–6 business days in transit.

touchland cannot guarantee a delivery date when events such as carrier delays, holidays, weather, demand surges, or address issues are outside its reasonable control.

Shipment Confirmation and Tracking

touchland sends shipment confirmation and a tracking number using the contact details supplied at checkout.

Customers should provide a complete delivery address and contact support@touchlandmaple.shop immediately if a correction is needed; a change cannot be guaranteed after fulfillment begins.

Order Changes and Support

A cancellation may be requested before shipment. After dispatch, the Refund Policy applies. Taxes are charged only when required by applicable law.

Questions about dispatch, tracking, delivery, damage, or an incomplete order may be directed to touchland at support@touchlandmaple.shop or 512-590-7567 during Monday to Friday, 9:00 AM–5:00 PM (Central Time (CT)).

Store Contact Record

Legal business name: touchland
Storefront name: touchland
Customer care email: support@touchlandmaple.shop
Customer care phone: 512-590-7567
Mailing and return address: 30 Amy Ln, Rayville, Louisiana, 71269, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (Central Time (CT))