Terms of Service

The following conditions apply to lawful use of the touchland website and to every order accepted for U.S. delivery.

Account and Order Accuracy

Any person using touchland must act lawfully and keep the submitted contact, payment, and delivery details accurate.

Fulfillment and Tracking

Orders are limited to U.S. delivery with free tracked standard shipping. touchland generally needs 1–2 business days to process an order and carriers usually need 4–6 business days after dispatch, subject to delays.

USD Transactions

All displayed transaction amounts are settled in USD, with legally required taxes assessed by touchland at checkout.

Cancellation and Order Review

touchland accepts cancellation requests only before shipment and handles later requests under the Refund Policy. Orders involving fraud, illegality, lack of authorization, or a material pricing error may be declined.

Post-Purchase Rights

The Refund Policy permits eligible 30-day returns and exchanges, with touchland covering approved no-reason and quality-problem return postage and issuing approved refunds to the original payment method in 5-10 business days.

Custom goods, clearance or Final Sale products, gift cards, and opened intimate or hygiene-sensitive goods are excluded from no-reason returns, but this does not limit rights for damage, defects, wrong items, or missing goods.

Store Contact Record

Legal business name: touchland
Storefront name: touchland
Customer care email: support@touchlandmaple.shop
Customer care phone: 512-590-7567
Mailing and return address: 30 Amy Ln, Rayville, Louisiana, 71269, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (Central Time (CT))